Welcome to the 2024/25 Snow Season!
Hello and welcome to the start of our 2024/25 snow season! It is an honor to serve you this winter, and to our many returning clients, thank so you much for once again putting your trust in us for yet another winter!
As we kick off the new season, I just want to go over a few things. First of all, for those new to the route this year, this is the Snow Blog. We will update this blog regularly throughout the season with information on the storms that hit South Park, and status updates on our plow route. If you haven’t already, please make sure that you are subscribed to our text list so that you receive notifications when the Snow Blog is updated. We live in Valley of the Sun too, so we are the best source for information on how much snowfall we’ve received and when you can be expected to have a clear driveway. Which is a great segue into our second item…
Per our terms and conditions, which you all agreed to by accepting your quote, we guarantee that we will plow your driveway within 48 hours of a storm ending. We prefer to wait until the snow stops, or at least lightens up, before we start the route, because there’s no point in coming twice- it eats up all your plows for the month in one or two storms and wastes your money. That’s not how we like to do things. We like to make sure you’re getting the most bang for your buck…not unnecessarily charging you for a bunch of extra pushes. So please, trust us to show up, because we definitely will, we would never leave you hanging. If you have any questions, you can always reach out to Carey Bjornnes (me, aka Christian’s wife) or Christin Lander (aka Clint’s wife). We know where they are and we know how the route is going, so we are your best option for getting more information on your service. We do ask every season that you refrain from reaching out to Christian Bjornnes or Clint Lander directly, as answering message can disrupt the route and be a major cause for distracted driving. We want them home safe, and we know you do too, so please direct your questions to the ladies, and we will do our best to address your needs.
Finally, if you haven’t checked out our page, When & How We Remove Snow, I’d encourage you to take a few minutes to read through it. This will give you a good understanding of how we operate our snow removal services. The main highlights are as follows:
In the early and late season (before there’s a good snowpack around here), we try to pick up our blades when we plow so that we don’t move around a bunch of your driveway materials, nor do we damage our blades in the process.
We do not come out to plow unless there are 4 inches or more of fallen snow. Drifting is not considered fallen snow, so if you need drifting cleared, you need to reach out to us and schedule a separate push outside of the normal route.
Shoveling is done on a monthly basis, not per storm. YOU MUST SPECIFY WHEN YOU SIGN UP THAT YOU WANT SHOVELING, THIS IS NOT AN INCLUDED SERVICE IN YOUR STANDARD MONTHLY CONTRACT. IT IS AN ADD-ON SERVICE WITH A SEPARATE FEE. If this is a service you’d like to add, please reach out to us asap so we can see if we have room on the route for you.
Please do not hesitate to reach out to Carey or Christin with any questions you may have- we are happy to help you! And thank you again for choosing CaveBuug for the 2024/25 winter season! Stay safe out there!